It consistently amazes me that patients will come in for regular appointments and assure me that they are happy and have no interest in new technology and then they will surprise me by returning for a …
Continue Reading about Sapphire Society Members: Is it time for an Upgrade? →
2018 definitely wasn’t the best year for my business but it wasn’t the worst either. Most importantly, it was a year filled with lots of lessons. Hearing healthcare is an industry in a state of …
I have seen several posts recently questioning when to hire an employee and what the pay and benefit package should be. The answers from colleagues have been interesting and very diverse. This …
According to industry statistics, less than 30% of people that need hearing aids actually purchase them and if you believe what you hear or read on social media, it's all about the …
It was a tough week at PHS. Business has been a bit slower and we are working hard at trying to figure out why and then on top of this stress, I had a couple of long time patients call me to …
Continue Reading about What did your attitude cost you this week? →
Helping our patients hear better is one of the most important things we do as hearing healthcare providers. Since the majority of patients that have hearing loss have sensory loss, we often have to …
