Colleagues ask me what I feel is the most important element for business success and it doesn’t take me long to answer - Track, Track, Track. As a business owner, I have become a numbers fanatic. Key …
An Easy Way to get patients to love you and your business
Living in a world of instant gratification, it’s not easy today to delight a patient. Most people want their problems solved quickly and expeditiously. If you can do that, you will probably have a …
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Extended Service Plans
My latest blog talks about the importance of providing exceptional service to your patients. One sure way to win the battle with third party providers and big box sellers is to focus on providing …
How to manage your time
There are just never enough hours in a day. Can you relate? I only see patients a couple days a week and I have a large staff and I still get up at daybreak just to manage the day. When I browse …
Managing Employees
Managing employees can be a very difficult and big job. When an employee doesn’t do what is expected of him or her, it’s tempting to blame the employee but the real problem often lies with the …
The #1 mistake practice owners make!
https://youtu.be/gYRCBYMCyds What do you think is the number one mistake practice owners make? Not charging enough, working too little, working too much, too few employees, too many employees?? In …
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